Move78 is operated by ABACUS24 TECHNOLOGIES (OPC) PRIVATE LIMITED, an Indian company. Products and services offered through move78int.com are sold by ABACUS24 TECHNOLOGIES (OPC) PRIVATE LIMITED.
Existing agreements and accrued rights remain governed by their agreed terms unless the parties agree otherwise.
For ACT, refund requests may be made within 30 calendar days after successful payment. Downloading alone does not remove this window. Implementation Sprint terms are separate and do not restrict an ACT refund request.
For refund or cancellation requests, email contact@move78int.com with your purchaser email and order or payment reference.
The free resources include browser-based assessment tools on this site, such as the AI Governance Readiness Assessment, Colorado AI Act Readiness Assessment, ISO 42001 Gap Analysis Checklist, OWASP Agentic AI Security Assessment, and other compliance and regulation readiness tools. These are provided free of charge. Tool calculations run in your browser; page resources load from external providers, and some tools save browser state. No refund applies as no payment is collected.
The 30-calendar-day refund-request window applies to new ACT purchases. Existing digital purchases retain their agreed rights; this policy does not reduce them.
Refund requests are accepted within 30 calendar days after successful payment by emailing contact@move78int.com with your order or payment reference. The existing exceptions for fraud, abuse or policy violations, such as unauthorised redistribution, continue to apply. Downloading the files alone does not remove the refund-request window.
Send ACT cancellation requests to contact@move78int.com using the same refund policy and order or payment reference. An approved refund ends the ACT licence: stop using and redistributing the refunded toolkit. You do not need to delete your own business records or legally required archives. Existing agreements and rights that cannot lawfully be excluded remain unchanged.
For new Sprint enquiries, contact Move78 for a fit review and confirmation of scope and availability. Existing agreements remain unchanged. It is a fixed-scope remote implementation sprint delivered in English via Zoom or Microsoft Teams. Kickoff begins at the first scheduled live session.
Where included in an existing agreement, the sprint includes 6 live working sessions of 45 minutes each, plus 15 minutes of Q&A per session, to be used within 30 calendar days of kickoff. Sessions may be rescheduled with at least 72 hours' notice, with a maximum of 2 customer reschedules. Sessions missed without the required notice are forfeited. If Move78 needs to reschedule, the session will be moved promptly to the next mutually available slot.
Under the existing Sprint terms, the Implementation Sprint is refundable only before kickoff. After kickoff, the sprint is non-refundable except where delivery cannot be provided by Move78. Where Move78 cannot provide delivery, a pro-rata refund may be issued for undelivered sessions.
The sprint covers structured implementation support within the separately agreed scope. It does not include custom legal advice, open-ended advisory, net-new document drafting from zero, on-site delivery, unlimited email support, or formal certification or regulatory representation.
Nothing in this policy excludes rights that cannot lawfully be excluded.
For new Indian-business purchases of the Evidence Pack, Training or Bundle, refund requests may be made within 30 calendar days after successful payment. Downloading alone does not remove this window. The same exceptions for fraud, abuse or policy violations, such as unauthorised redistribution, apply. Existing purchases retain their agreed rights; this policy does not reduce them. Mandatory withdrawal rights, refunds and remedies remain unaffected.
For a billing, cancellation or refund enquiry about these products, email contact@move78int.com with enough information to identify the purchaser and contract, or the relevant part of a bundle. If a payment reference is unavailable, describe the purchase instead. A statutory withdrawal notice needs no reason. Do not send card details, learner answers or assessment records.
A valid statutory withdrawal does not depend on discretionary seller approval. Early supply does not by itself remove withdrawal rights. Any applicable loss of the digital-content withdrawal right requires the legally required prior consent, acknowledgement and durable confirmation. This must not be assumed to cover unrelated support or unsupplied bundle components. Review the product terms.
An approved refund ends the licence for the refunded product. For a refund covering the whole Bundle, both product licences end; a component-only refund affects only that component as agreed or required by law. Stop using and redistributing the refunded materials. You do not need to delete your own business records or legally required archives. These terms do not reduce existing agreements or mandatory rights.
Approved refunds are returned through the original payment method where supported by the payment provider. Refund approval and initiation are separate from the time your bank or payment provider takes to credit the funds. Crediting time depends on that provider; no guaranteed bank-crediting deadline is stated here. Applicable rights and previously agreed obligations remain unchanged.
Email contact@move78int.com with the purchaser email, order or payment reference, product name and reason for the refund or cancellation request.
Source review dates are stated in the relevant guides. It provides operational implementation guidance and product information only; it is not legal advice, tax advice, audit assurance, certification assurance, conformity-assessment advice, buyer-approval assurance, or security assurance. Validate legal, regulatory, contractual, tax, audit, and security decisions with qualified professionals.